Legal
Terms of service.
1. Who we are
These terms govern your use of trvksoftware.com and of the software and services of TRVK Software Pte. Ltd. (UEN 202651702C), 25 International Business Park, #02-53, German Centre, Singapore 609916 ("TRVK", "we"). You contract with TRVK.
2. Acceptance
By using our website, software or services, you agree to these terms. If you use them for an organisation, you confirm you may bind it.
3. Orders and payment
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, taxes, billing frequency and renewals for online orders are governed by Paddle's buyer terms. Subscriptions renew at the end of each billing period until cancelled; you can cancel at any time, effective at the end of the current period.
4. Software made to measure
Bespoke projects are governed by a separate written agreement and invoiced directly by TRVK.
5. Acceptable use
You may not use our services unlawfully; to commit fraud or send spam; to infringe intellectual property; to interfere with the security or operation of our systems; or to process personal data without a lawful basis.
6. Intellectual property
All software, designs, trademarks and content are owned by TRVK or its licensors. Subscriptions grant a non-exclusive, non-transferable right to use the software during the subscription. Your data remains yours.
7. Customer data
Where we process personal data on your behalf (for example guest data in Breakfast Host), we act as your data processor under a data processing agreement.
8. No guarantee
We work to keep our services available and accurate, but we do not guarantee that they will be uninterrupted or error-free.
9. Liability
To the extent permitted by law, our total liability is limited to the amounts you paid us in the twelve months before the claim, and we are not liable for indirect or consequential loss. Nothing limits liability that cannot be limited by law.
10. Suspension and termination
We may suspend or end access for material breach, non-payment, security or fraud risk, or repeated or serious violations of these terms.
11. Changes
We may update these terms; the date above shows the latest version. Material changes will be notified to active customers.
12. Law
These terms are governed by the laws of Singapore, and the courts of Singapore have jurisdiction, without prejudice to mandatory consumer rights where you live. The English text prevails over translations.