Breakfast Host by TRVK · Article
How a breakfast host stand works: type, tap, print.
The busiest hour in a hotel restaurant often runs on a printed alphabetical list, a box of handwritten notes and the memory of whoever is on shift. This is how Breakfast Host by TRVK replaces that with one iPad and one printer.
The problem at the door
At breakfast, the host has seconds per guest. In that time they need to find the room, check that breakfast is included, seat the party and pass on anything the team must know. Allergies hide in reservation comments. Every new host starts from zero.
Type, tap, tap
The breakfast door has one iPad and one receipt printer. The host types the room number or a surname, taps the room, then taps how many are joining. The guest sheet prints at once with the name, every allergy in full, preferences, and the drinks to circle.
Allergies in full, severity kept
Every word the hotel system holds about an allergy is printed, never shortened, and the severity is always kept. The sheet tidies the wording, so "allergic to nuts" prints as "nuts", and the allergy is shown in white on black so nobody misses it.
Where the guest data comes from
Breakfast Host reads the hotel system's morning report. Opera Cloud works today; report files from other systems (CSV, Excel and PDF) are coming. Nothing changes in the hotel's point-of-sale system.
Setup
The hotel's Opera administrator adds one scheduled report, with no vendor involved. We set up the hotel's report address and its iPad.
Coming next
Remembering what each guest ordered during their stay is in development and not live yet.
Where it runs today
Breakfast Host is in pilot with a luxury hotel in Singapore. It runs on iPad, iPhone and Android.
Price
S$99 per hotel a month, or S$990 a year (two months free). Free 30-day trial, no setup fee, monthly and cancel any time. Hardware (an iPad and an Epson receipt printer) is not included. Details on breakfasthost.com.